Some problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Spectrum is a telecommunications brand offered by Charter Communications, Inc. that provides cable television, internet and phone services for both residential and business customers. It is the second largest cable operator in the United States. A few years ago Spectrum acquired Time Warner Cable.
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What isn't working?
Please let us know what issue you are experiencing with Spectrum:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Spectrum?
2.26 out of 5 273,278 ratings
Thank you!
Problems in the last 24 hours in Geneva, Ohio
The chart below shows the number of Spectrum reports we have received in the last 24 hours from users in Geneva and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 03: Problems at Spectrum
Spectrum is having issues since 09:40 AM EST. Are you also affected? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Spectrum users through our website.
Internet (63%)
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Wi-fi (13%)
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TV (9%)
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Total Blackout (8%)
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E-mail (4%)
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Phone (2%)
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Live Outage Map Near Geneva, Ashtabula County, Ohio
The most recent Spectrum outage reports came from the following cities:Madison and Ashtabula.
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| City | Problem Type | Report Time |
|---|---|---|
 Madison | TV | |
| Madison | Internet | |
| Madison | Internet | |
| Madison | Internet | |
| Madison | TV | |
| Madison | TV |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Spectrum Issues Reports Near Geneva, Ohio
Latest outage, problems and issue reports in Geneva and nearby locations:
- Paris Wolfe (@pariswolfe) reported fromEdgewood Trailer Park, Ohio
three hours @GetSpectrum trying to open an account and get phone. service sucks. still waiting
- Paris Wolfe (@pariswolfe) reported fromEdgewood Trailer Park, Ohio
@GetSpectrum service sucks at ashtabula branch. 3 hours and still waiting
Spectrum Issues Reports
Latest outage, problems and issue reports in social media:
- Syprene (@Syprene) reported
@alexjonesrly @GetSpectrum Maybe you should remember to cancel your subscription and return your borrowed equipment before moving. Sounds like it may have been your fault.
- SHANE ROSS πβπ (@comebackshane) reported
@jashblton982 @GetSpectrum Everyone I know who has Spectrum has issues...drop outs, connectivity issues with remote work stations. And Everyone I know who has Frontier has had zero complaints. I know it's not trouble free...nothing is. But from what I hear from people I know...it's far superior.
- . (@soinIovewithyou) reported
@Ask_Spectrum I donβt have internet, is there an outage?
- πΏ brynn πΏ | they/them (@thatazirafella) reported
@TXWorkforce Ive been locked out of my acct since June for supposed ID theft and can't get a call back. The TWC office scanned & uploaded my ID docs then had me sit on hold with the fraud line so I could be hung up on by a call center empl bc no TWC empl was there to answer. HELP
- Mike G. (@iMikePro_) reported fromOakland, Florida
@Ask_Spectrum why do you all have hate filled conspiracy shows posing as "news" via NewsMax on your streaming package? Lose that crap, and add @TYT
- Vali Denetta (@VDenetta) reported
@GetSpectrum I cancelled on 8/29, was informed I had 2 weeks to return equipment (by 9/12), however a FULL monthly payment was taken on 9/9 for service from 8/21-9/20. Why wasnβt I informed to keep my equipment to 9/20. Since you all were going to charge me regardless?
- MPG (@Maureen55) reported
12 days and still not a word about the status of my service from @GetSpectrum. One would think a company with communication as its βmissionβ would actually communicate with its customers.
- Kayla (@krenee1997) reported
I seriously hate @GetSpectrum I can't wait to cancel
- the 25th ππππ ππππ (@alexjonesrly) reported
@Ask_Spectrum not necessary, I am lost to your company as a customer forever on account of how I was treated during my 12- actually now I'm learning 13 months of service. not your fault JB, I'll pay at my convenience
- Liang Yu (@liang_j_yu) reported
@GetSpectrum In addition to all the obstacles to canceling service, when I do this for a dead family member, you can't/won't terminate on the spot on acct of fraud? Y'all didn't seem give any damns about fraud when I set up the acct.
